Rol-lite Blinds Privacy Policy

 

Privacy

 

Processing of personal data is undertaken in line with the requirements of the General Data Protection Regulator (GDPR). We are members of the Information Commissioners Office (ICO) in order to stay abreast of our obligations regarding official information and how best to protect this. Any personal information provided will be treated confidentially.  If you contact us via a contact form or send us an email we will store the information provide only for the length of time it takes to handle your enquiry

We provide personally and non-personally identifiable information to our IT service providers for the purpose of processing. These parties process the information in accordance with our privacy policy and have security measures in place to ensure that your data is not compromised.  Please note that we do not sell any information, whether personally identifiable or not to any third parties for any purpose. All information we collect is done so with consent in a fair, transparent and lawful manner.

 

Data Security

 

We take extensive measures to safeguard your personal information.  These measures are taken in conjunction with our IT service provider to prevent a data breach. We cannot however guarantee that such a breach will never take place. Should a data breach take place we will notify the Information Commissioners Office (ICO) as soon as possible and within no longer than 72 hours. We will also notify those whose data has been compromised via email so that the appropriate protective measures can be taken.

 

Payments

 

We do not take debit or credit card payments through our website; however Rol-lite Blinds account holders may wish to pay by card over the phone. We are members of the Payment Card Industry Data Security Standard (PCI DSS) who are an independent body with a focus on improving payment account security through the transaction process. We are PCI DSS compliant and we do not store card holder data.

 

Google Analytics & use of Cookies

 

We use Google analytics to evaluate how our web site is performing in terms of number of visitors, time spent on the site and engagement. Information such as your IP address is stored by Google in the US. See the Google Privacy Policy via the following link for information on how they use this information. Please note that we have no control over how Google use your information. Cookies are placed by Google throughout our website as part of their analytics service. We use this service to track and create reports about how visitors use the Rol-lite Blinds website. Google may transfer this information to third parties where Google is legally required or if third parties process the information on Google’s behalf. Please note that we have no influence with regards how this information is used by Google. Cookies can be disabled through your browser.

 

Email Campaigns & Newsletters

 

Our email campaigns are used to inform account holders of our latest product and service developments. Upon opening an account you will be presented with the option to opt in or opt out of email marketing campaigns. Should you change your mind at a later date, each email marketing campaign clearly features an unsubscribe link. Should you decide to unsubscribe, your details will be removed from our email marketing database. We limit the information we store with regards email marketing.

We post a hard copy Christmas/ New Years newsletter to all account holders at the end of each year. Should you wish not to receive this then please notify us in writing.

 

Access, correction, cancellation and opposition rights

 

If you have an account with our company or have made an enquiry, you are entitled to see the personal information we hold.  Such requests should be made in writing and we will respond within 20 working days. You may wish for the information to be removed or amended and requests of this nature should be made in writing.  Our postal address is as follows:

 

Rol-lite Blinds Ltd

St Pauls Trading Estate

Demesne Derive

Stalybridge

Cheshire

SK15 2QF

 

Amendments to privacy statement

 

We maintain the right to amend or update our privacy policy at any time. Your continued use of this website constitutes your agreement to this policy.

 

Effective from March 2018

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© All rights reserved Rol-lite Blinds 2018 / Privacy Policy / GDPR Terms & Conditions 

Rol-lite Blinds

St. Paul's Trading Estate

Demesne Drive

Stalybridge

Cheshire

SK15 2QF

T: 0161 338 2681

 

E: customerservice@rol-lite.co.uk

0161 338 2681

customerservice@rol-lite.co.uk