Processing of personal data is undertaken in line with the requirements of the General Data Protection Regulator (GDPR). We are members of the Information Commissioners Office (ICO) in order to stay abreast of our obligations regarding official information and how best to protect this. Any personal information provided will be treated confidentially. If you contact us via a contact form or send us an email we will store the information provide only for the length of time it takes to handle your enquiry
We take extensive measures to safeguard your personal information. These measures are taken in conjunction with our IT service provider to prevent a data breach. We cannot however guarantee that such a breach will never take place. Should a data breach take place we will notify the Information Commissioners Office (ICO) as soon as possible and within no longer than 72 hours. We will also notify those whose data has been compromised via email so that the appropriate protective measures can be taken.
We do not take debit or credit card payments through our website; however Rol-lite Blinds account holders may wish to pay by card over the phone. We are members of the Payment Card Industry Data Security Standard (PCI DSS) who are an independent body with a focus on improving payment account security through the transaction process. We are PCI DSS compliant and we do not store card holder data.
Email Campaigns & Newsletters
Our email campaigns are used to inform account holders of our latest product and service developments. Upon opening an account you will be presented with the option to opt in or opt out of email marketing campaigns. Should you change your mind at a later date, each email marketing campaign clearly features an unsubscribe link. Should you decide to unsubscribe, your details will be removed from our email marketing database. We limit the information we store with regards email marketing.
We post a hard copy Christmas/ New Years newsletter to all account holders at the end of each year. Should you wish not to receive this then please notify us in writing.
Access, correction, cancellation and opposition rights
If you have an account with our company or have made an enquiry, you are entitled to see the personal information we hold. Such requests should be made in writing and we will respond within 20 working days. You may wish for the information to be removed or amended and requests of this nature should be made in writing. Our postal address is as follows:
Rol-lite Blinds Ltd
St Pauls Trading Estate
Amendments to privacy statement
Effective from March 2018